Privacy Policy

1. Introduction
Welcome to Cometas ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, including when you take our English placement test, enroll in our courses, or visit our website.

2. Data Controller
The data controller responsible for your personal data is:
COMETAS
Calle del Rosari, 71
Valencia, 46011, Spain
info@cometasenglish.com
+34605587047

3. What Personal Data We Collect
We may collect the following types of personal data from you:
  • Contact Information: Name, email address, and phone number.
  • Demographic Information: Age, gender, and location (if relevant).
  • Educational Information: English proficiency level, placement test results, and course preferences.
  • Payment Information: Credit card or bank details (for course payments).
  • Usage Data: Information about how you interact with our website and services.

4. How We Use Your Personal Data
We use your personal data for the following purposes:
  • Providing Services: To assess your English proficiency, enroll you in courses, and provide you with educational content.
  • Communication: To send you test results, course schedules, and other relevant information.
  • Customer Support: To respond to your inquiries and provide technical support.
  • Marketing: To inform you about our new courses, promotions, and updates (only if you have opted in to receive such communications).
  • Legal Compliance: To comply with legal obligations, such as tax regulations and reporting requirements.

5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
  • Consent: When you have given your explicit consent for specific purposes (e.g., receiving marketing communications).
  • Contract: When processing is necessary to fulfill a contract with you (e.g., providing language courses).
  • Legal Obligation: When we are required to process your data to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights and interests do not override those interests.

6. Data Sharing and Disclosure
We do not share your personal data with third parties, except in the following circumstances:
  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email service providers). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your data to law enforcement agencies, regulators, or other authorities if required by law.

7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights
You have the following rights regarding your personal data:
  • Access: You have the right to access the personal data we hold about you.
  • Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Erasure: You have the right to request the deletion of your personal data.
  • Restriction: You have the right to request the restriction of processing under certain conditions.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your data based on legitimate interests or direct marketing.
  • Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at info@cometasenglish.com.

9. Security Measures
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include encryption, secure servers, and access controls.

10. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful mechanisms, to protect your data.

11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us
If you have any questions or
concerns about this Privacy Policy or how we handle your personal data, please contact us at:
COMETAS
Calle del Rosari, 71
Valencia, 46011, Spain
info@cometasenglish.com
+34605587047

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